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Govt Orders Constitution of Committee for monitoring online services on Auto Appeal System (AAS)- Check Here

Sanction is hereby accorded to the constitution of a Committee, comprising the following members, for monitoring of online services as well as appeals, escalated on Auto Appeal System (AAS), in order to ensure hassle free, transparent and time bound delivery of public services under the Jammu and Kashmir Public Service Guarantee Act, 2011:

  1. Principal Secretary to the Government, Jal Shakti Department: Chairman
  2. Commissioner/Secretary to the Government, Information Technology Department: Member
  3. Secretary to the Government, Public Grievances Department: Member
  4. Secretary to the Government, Department of Law, Justice & Parliamentary Affairs: Member
  5. Special Secretary to the Government, General Administration Department: Member

Terms of reference:

  1. The Committee shall have an access to Auto Appeal System (AAS) for monitoring of time bound delivery of Public Services enlisted under the Jammu and Kashmir Public Service Guarantee Act, 2011.
  2. The Committee shall regularly monitor the pendency of public services at the level of Designated Officers and appeals at the level of First and Second Appellate Authorities.
  3. The Committee shall also monitor District/Department wise appeals as well as Authority wise appeals.
  4. The Committee shall ensure the time bound delivery of public services as well as disposal of Authority wise appeals under the Jammu and Kashmir Public Service Guarantee Act, 2011 as per prescribed timelines.
  5. The Committee shall ensure imposition of penalties, as per the provisions of the Jammu and Kashmir Public Service Guarantee Act, 2011, in case Designated Officers and Appellate Authorities fail to provide public services/dispose off appeals as per specified timelines.
  6. The Committee shall submit its report, on monthly basis, to the Government.
  7. The Committee shall be serviced by Information Technology Department. Moreover, the Information Technology Department shall be the Nodal Departmernt for technological aid or any other support required by the Committee.

Download Order Copy Here

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Updated: July 17, 2023 — 2:56 pm
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